Welcome to Fragrance Forte's FAQs page! We've compiled a list of commonly asked questions to provide you with quick and easy answers to your inquiries.
If you have other questions, please just send it to info@fragranceforte.co.uk.
- All
- Ordering and Shipping
- Returns and Exchanges
- Product Information
- Contact and Support
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 24 hours!
Ordering and Shipping
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay via PayPal for added convenience.
Shipping times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and dispatched within 1-2 business days. Once shipped, domestic orders within the UK usually arrive within 3-5 business days, while international orders may take longer.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment online.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days for a full refund or exchange. Please note that returned items must be in their original condition and packaging.
Product Information
Absolutely. We take pride in offering only authentic products sourced directly from reputable manufacturers and distributors. Rest assured that every item you purchase from Fragrance Forte is guaranteed to be genuine.
Contact and Support
Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at info@fragranceforte.co.uk or through our Contact Us page.
