FAQs

FAQs

Frequently Asked Questions

What is Fragrance Forte's return policy?

We accept returns within 30 days of purchase, provided the item is unopened and in its original packaging. Please contact our support team for assistance with your return.

How can I track my order?

After your order is dispatched, you will receive an email with tracking details. You can also log in to your account on our website to check the order status at any time.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping fees and delivery times vary by location. Check our Shipping Policy page for more details.

What should I do if my item arrives damaged?

If your item arrives damaged, please reach out to our support team within 48 hours of delivery. Provide your order number and a photo of the damaged item, and we’ll help resolve the issue promptly.

Can I request a custom fragrance?

Currently, we do not offer custom fragrance creation. However, we have a wide selection of unique scents to suit every preference!